Employee Culture

1. Commitment

• I am committed to the Vision, Mission, Goals, Rules and Success of KeyLink Payroll Services, its current and future team, and its clients at all times.
• I have total confidence and belief in the services provided by KeyLink Payroll Services and the resulting benefits.

2. Ownership

• I accept that I am truly responsible for my actions and outcomes and with this knowledge I accept ownership of everything for which I am responsible in my work and in my life.

3. Integrity

• I am always honest and sincere in all my dealings with everyone I am in contact with.
• I always speak the truth and deliver what I promise.
• I only ever make promises that I am willing and have every intention to keep.
• I acknowledge my mistakes and do everything in my power to rectify them and to prevent any recurrence in the future.
• I always strive for courtesy, efficiency and accuracy in everything I do.
• I understand fully the need for security and confidentiality of client information I
  do everything in my power to protect the interests of KeyLink Payroll Services and its clients.

4. Excellence

• Average or very good is not enough, I always deliver an exceptional quality of service that adds value to all involved.
• I look for ways to achieve more with less and stay on a path of constant improvement and innovation without ever compromising my need to attain excellence in everything I do.

5. Communication

• I always speak positively of my fellow team members, our clients and KeyLink Payroll Services in both public and private.
• I speak with good purpose using empowering and positive conversation.
• I acknowledge what is being said by the speaker as being true at that moment.
• I always listen to what others have to say and I always put my self in the position of the other person and make every endeavour to consider their point of view.
• I take responsibility for the responses of others to my communication.
• I greet and farewell people using their name.
• I always apologise for any upsets first and the look for a solution.

6. Success

• I display pride, prosperity, competence and personal confidence at all times.
• I focus my attention on the successful outcome of whatever I am doing.
• I always look for a positive outcome for myself, but more particularly for others, whether they are clients or fellow team members.
• I am always happy to share my success with others and I acknowledge that our individual success is interdependent.

7. Education

• I am willing to learn from my mistakes.
• I always strive to learn, grow and master so that I can help my fellow team members and clients to learn grow and master as well.
• I only impart practical usable knowledge and if I am not sure of the answer to any issue, I refer it to someone who is better qualified to deal with it, and I ensure that I have learned from the experience.
• I act as an educator by providing clients with accurate information that enables them to make their own informed decisions in relation to their business and always remembering that it is their business, I allow them to make the final decision on any matter affecting them.

8. Team Work

• I am willing to do whatever it takes to stay together and achieve team goals.
• I focus on co-operation and always come to a resolution and not a compromise.
• I am flexible in my work and able to change if what I am doing is not working.
• I ask for help when I need it and I am compassionate to others who seek my assistance.

9. Balance

• I have a balanced approach to everything related to my work and my personal life.
• I always treat others with respect and dignity.
• I always respect that others are entitled to have views which may differ from my own.

10. Enjoyment and Satisfaction

• I view life as a journey to be enjoyed and appreciated and will help to create an atmosphere of fun and happiness for those around me to share.
• My satisfaction comes from knowing I have given my very best and in the achievement of the standards and qualities which are expected and required of me.

11. Systems

• I believe that systems should work for people and people should never become enslaved to systems.
• I always look for a system solution.
• If a problem arises, I look for a system correction before I look for a people correction.
• I follow the system exactly until a new system is introduced.
• I suggest system improvements at the first opportunity.

12. Consistency

• I always strive to maintain the highest standards of professionalism and courtesy to all, whether they are clients or team members.
• I am always considerate and consistent in my actions so that clients can feel comfortable in dealing with me at all times.

If KeyLink people sound like the kind of people you like to work with, get in touch now.